Aarogya Setu IVRS Facility Launched by Well being Ministry for These With out Smartphones

The ‘Aarogya Setu Interactive Voice Response System’ has been applied to incorporate residents with characteristic telephones and landline connections below the ambit of the Aarogya Setu cell utility, the Union Well being Ministry has stated, urging individuals to obtain the applying for combating COVID-19.

The Aarogya Setu Interactive Voice Response System (IVRS) is a toll-free service, out there throughout the nation, whereby residents can provide a missed name to the quantity ‘1921’ and they’ll get a name again requesting for inputs relating to their well being, the ministry stated in a assertion on Monday.

“The questions requested are aligned with Aarogya Setu app, and based mostly on the responses given, residents may even get an SMS indicating their well being standing and additional alerts for bettering their well being,” it stated.

The toll-free service is applied in 11 regional languages much like the cell utility.

The inputs supplied by residents will likely be made a part of the Aarogya Setu database and the knowledge will likely be processed to ship alerts to individuals on the motion to be taken to make sure their security, it stated.

The well being ministry has urged the residents to obtain the cell utility, saying it is going to allow them to evaluate the danger of catching the novel coronavirus an infection which has claimed 1,694 lives and contaminated 49,391 individuals throughout the nation to this point.

Near 9 crore customers have downloaded the Aarogya Setu cell utility to this point, a ministry official stated.

In the meantime, the Centre on Wednesday rejected costs by the opposition that the applying breached privateness.

Union IT Minister Ravi Shankar Prasad asserted that the platform is “completely sturdy, protected and safe” when it comes to privateness safety and information safety.

The response got here after a French hacker and cyber safety knowledgeable Elliot Alderson on Tuesday claimed that “a safety subject has been discovered” within the Aarogya Setu app and that “privateness of 90 million Indians is at stake”.

The Centre had on Friday made it obligatory for presidency and personal sector workers to make use of the Aarogya Setu cell utility to bolster the efforts to battle the COVID-19 pandemic, and entrusted the organisational heads with making certain its 100 % protection.

Elaborating on the way it works, the well being ministry stated the consumer, upon set up of the applying, is requested to reply a variety of questions.

In case among the solutions counsel COVID-19 signs, the knowledge will likely be despatched to a authorities server.

“The info will then assist the federal government take well timed steps and provoke the isolation process if vital, and it additionally alerts if somebody is available in shut proximity with an individual who has examined optimistic,” the assertion stated.

The appliance is obtainable on each Google Play (for Android customers) and iOS App Retailer (for iPhone). It is usually out there in 10 Indian languages and English, the ministry added.

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