Maruti Suzuki delivers 1,600 automobiles, Hyundai retails 608 in previous week

New Delhi | Mumbai: When Maheshbhai Galabhai Bosiya final week took supply of his first automotive, a white Alto 800 LXI, the ceremony handy over keys that may be a norm at dealerships was lacking.

He went alone to the Maruti Suzuki dealership, Dream, in Gujarat’s Surendranagar. He was thermal screened and given hand sanitiser on the entrance. A masked gross sales government then handed over the automotive keys.

“My household couldn’t include me to take supply due to the coronavirus outbreak. I’ve a three-month-old daughter and it’s tough transferring round in such circumstances,” stated the 30-year-old policeman.

Since vehicle dealerships reopened after 40 days on Could 4, market chief Maruti Suzuki has delivered greater than 1,600 automobiles and rival Hyundai Motor has retailed 608 autos.

These had been autos largely booked earlier than the lockdown was introduced, anticipating deliveries on the auspicious days throughout Navratra, Akshaya Tritiya and Gudi Padwa. The orders couldn’t be accomplished because the nation went right into a lockdown on March 25.

Maruti Suzuki government director (advertising and marketing and gross sales) Shashank Srivastava stated virtually all its deliveries since resumption of operations had been contactless — there have been no or restricted bodily contacts between dealership executives and the customer.

The corporate had contacted 150,000 potential consumers through the lockdown and one of many worries that they had was concerning the security elements of visiting showrooms and check driving autos, Srivastava stated.

He stated the corporate had addressed these points. “We’ve got specified stringent working tips for our sellers,” Srivastava stated, including that solely those that had complied with these had been allowed to reopen.

Normally, there are 28 touchpoints between enquiry and supply of a autos, and the corporate has digitalised 17-21 of those to minimise bodily contact, he stated.

Automakers throughout the board have outlined security protocols to make sure social distancing and safeguard the well being of the employees in addition to consumers in showrooms. Taking appointments for dealership visits and check drives, as an example, might develop into a brand new norm as a part of these steps, no less than so long as the coronavirus scare continues.


At Tata Motors, vendor employees will present exact timings for conferences and make appointments solely after verifying all necessities. “The dealership employees has additionally been requested to place up a doc drop field for insurance coverage and registration paperwork on the dealership, or obtain them through mail to eradicate the potential for any bodily contact,” stated a spokesperson.

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